No accident is ever pleasant. Even if it’s simply a fender-bender, your perfect Ford will have been damaged. Fortunately, in Dahlonega, GA, your Ford dealer can return your car to its pristine state. When we perform a collision repair, we return your car to showroom condition. This is how we provide high-quality repairs for you.
Check-In and Inspection
When you arrive at our state-of-the-art repair center, we’ll help you with the check-in procedure. While this is being completed, one of our Ford-trained experts will conduct a thorough examination of your car’s damage. Due to their training and experience, our technicians can assess the damage under your car’s bodywork by visual inspection.
The technician will complete a detailed report, together with photos and a video log. This information will be used for planning the repair and arranging the necessary spare parts. We can also help you with arranging a hire car if you need one.
Estimate and Pre Repair
Our technicians will prepare and estimate the repairs, including the time to complete them. If you’re arranging the repair, our technicians will be happy to answer any questions you have on the repairs and how we’ll complete them. If your insurance is organizing the repair we’ll liaise with their assessors to help speed up the approval process.
Once we receive confirmation from you or your insurance company, we’ll start the pre-repair process. Our technicians will collect all the required replacement parts from our parts store. Any panels or other body parts that need painting will be sent to our paint shop. We only use genuine Ford parts in all our repairs to provide the best finish, highest safety, and perfect application.
Repair
Our paint technicians will paint and clear coat any necessary parts. Ford panels are prepared for painting, which allows for the highest quality finish. Once they’re painted, these parts will blend seamlessly into your car. Other paint technicians will work on any smaller chips or scratches. Meanwhile, our repair technicians will focus on your car’s other repairs.
Minor problems like bumper straightening and paintless dent removal will go on as other technicians work on any interior or electrical problems. We use multiple teams simultaneously for our repairs, as this allows us to complete your repair and return your car ASAP. We know you’re looking forward to the return of your car.
Final Checks
Once the repairs are complete, we recheck the repairs to confirm everything meets the high standard for a Ford repair. One of our technicians will test drive your car to ensure all the systems are working perfectly. Once this step is complete, your car will be cleaned and ready for collection.
If you’d like to book a repair, call us right away at Chestatee Ford.
