As a Ford owner, you’ll be aware that servicing your vehicle is recommended for most models between 5,000 to 7,500 miles, or once a year. Despite your best care, sometimes things happen in between services that mean you need a Ford repair. Here are our top tips for getting back on the road.
Use Genuine Ford Parts
Aftermarket parts can appear to be an attractive option. However, the gamble you’re taking on quality is rarely worth it and often ends up costing more in the long run. The fit can be compromised and take a toll on your vehicle’s performance. Quality service providers will be sure to state their use of genuine Ford parts. If it’s not mentioned anywhere on their website or literature, you can assume they are using aftermarket equipment. Ford parts also come with a warranty. This means that if the unusual occurs and something does go wrong, you have an extra safety net in place.
Find Ford-trained Technicians
When you’re looking for a business to take your Ford to for repair, find somewhere that has people trained by Ford themselves. This means they will have an expert level of knowledge of your vehicle. They can easily spot common problems and know how to deal with them efficiently. Every manufacturer has its own idiosyncrasies; having someone who knows how to find and deal with any problems on a Ford means you get your vehicle back more quickly.
Do Your Customer Service Research
It’s easy to find out what others think about a business, and this can help you when deciding where to take your Ford. You want your vehicle in safe, trustworthy hands so it’s worth checking how they treat their customers. Independent review sites and social media are useful sites to visit to see what others experienced. Look out for them having been assessed as honest, friendly, and knowledgeable, too.
4. Find Out About Their Customer Options
If your repair is likely to be a little while in the shop, ask the company if they can provide you with any extra options. They may have a courtesy car you can borrow, or they may provide shuttle service. Quality service providers will ensure their customers are as well looked after as their vehicles, so will not want you to have to hang around at the center when you could be using your valuable time in other ways.
When looking to get your Ford vehicle repaired, it’s crucial to choose the right place. They must have an expert level of knowledge about the make and model and only use genuine Ford parts to maximize your vehicle’s lifespan and performance. We pride ourselves on our family atmosphere, combined with Ford-trained technicians and original, quality parts, to make sure you’re back on the road as quickly as possible. Contact Chestatee Ford today to get your repair done safely, efficiently, and professionally.
